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support@palphi.com →In-App Support
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app from the App Store, create a free account, and choose your role. Guests can immediately browse nearby hotspots and purchase access. Hosts need to set up a GL.iNet router ($39.99) and create a listing — setup takes about 10 minutes.
app. Once live, set your price and availability. Guests in your area will be able to find and connect to your hotspot. Earnings are paid out automatically on a rolling basis.
is designed to work with GL.iNet travel routers. We recommend the GL-MT3000 (Beryl AX) or GL-AXT1800 (Slate AX) for best performance. The entry-level GL-MT300N-V2 starts at $39.99 and is a great option to begin hosting. You can purchase directly from gl-inet.com.
app and allow location access. The map will show you nearby available hotspots. Tap one to see pricing and connection details, choose a session length, and pay. You'll receive a QR code or connection credentials to get online — no technical knowledge needed.
accepts Apple Pay, major credit and debit cards (Visa, Mastercard, Amex, Discover), and Google Pay. All payments are processed securely by Stripe. We do not store your full card number on our servers.
does not take responsibility for ISP policy violations.
isolates Guest traffic so that Guests cannot access the Host's local network or other devices. However, for sensitive activities, we recommend using a VPN regardless of the network you're on.
does not log or monitor the content of your internet traffic.
is currently available exclusively on iOS (iPhone). Android support is on our roadmap and planned for a future release. Sign up at palphi.com to be notified when Android becomes available.Setting Up Your GL.iNet Router
Step-by-step guide to plug in, configure, and go live in under 10 minutes.
Setting Your Price & Availability
How to configure session pricing, toggle your hotspot on/off, and maximize earnings.
Understanding Your Payout Dashboard
How to read your earnings breakdown, add a payout method, and track your income.
Finding and Connecting to a Hotspot
Browse the map, pick a plan, and get online in seconds — no Wi-Fi password needed.
Connecting Without the App (Browser Mode)
Already on a
network? Access the portal and purchase a session from any browser.
Managing Your Account & Privacy
Update your profile, change your password, manage notifications, or delete your account.
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